General Terms and Conditions

Owner of the website
Company name: EC Excellent Ceramics GmbH
Registered office: Viersener Str. 15, 41751 Viersen.
Mönchengladbach Local Court Commercial Register HRB 15939
VAT ID: DE294182318
Contract language is German

Prices in the online store
The price for each product is the price displayed in the online store. The price and conditions of the products offered may change over time, but for a specific order the prices and conditions stated when the order is placed always apply and are also invoiced at the time of execution.

Shipping costs
The shipping costs are not included in the product price and are added to the total amount of the selected products.
The customer can check the amount of the shipping costs at any time in the shopping cart, before confirming the order and at the end of the contract conclusion.
The calculation of shipping costs is based on the volume and weight of the items.
Terms of delivery
1. the terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
2. if you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.
VAT
If the customer is resident in the European Union, all prices include VAT, but we will deduct this amount from the total amount if the shipment is made to VAT-free areas.
If the customer resides outside the European Union, prices are exclusive of VAT. The customer must pay local VAT and an import fee may apply when the shipment reaches its destination.

General terms and conditions for accessing and using this website (hereinafter “General Terms and Conditions”).General conditions for accessing and using this website
I.- You are accessing a website that is the property of EC Excellent Ceramics GmbH (hereinafter EC Excellent Ceramics ). Access to this website is free and open to any user, provided that it is used exclusively for personal use. A “user” is any natural or legal person who accesses or has accessed this website and is therefore subject to these General Terms and Conditions and the content of the legal notices, disclaimers, legal texts and privacy and data protection policies, where applicable (hereinafter collectively referred to as the “Legal Notices”).
II.- In any case, the User must use this Website and its contents and/or services diligently and in accordance with these General Terms and Conditions and the content of the Legal Notice, as well as with the law, morality, public order and good customs. EC Excellent Ceramics reserves the right to deny or withdraw access to this website and/or the services contained therein at any time and without prior notice to any user who does not comply with the provisions of these General Terms and Conditions and, in particular, the provisions in the previous paragraph.
III.- EC Excellent Ceramics reserves the right to modify or delete the content, services and information contained on this website at any time and without prior notice.
IV.- The user agrees to use this website and the services in accordance with these conditions and the regulations currently in force.
V.- The user agrees not to use this website and its services for illegal purposes or purposes contrary to the provisions of these terms and conditions, harmful to the rights and interests of third parties or that may in any way cause damage or hindrance, overload or deteriorate the website and its services or prevent the normal use or enjoyment of this website and its services by users.
VI - The user must refrain from obtaining or even attempting to obtain information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any type of material accessible through this website, services that use means or procedures other than those made available for this purpose or indicated on this website, as the case may be.
VII - The inclusion of the contents of this website in other Internet portals or in other media or supports is not permitted. The reproduction, distribution, public communication or transformation of the contents of this website, whether free of charge or in return for financial remuneration, in any form and on any medium whatsoever, is also prohibited.

Intellectual and industrial property
They are the property of EC Excellent Ceramics and are protected by German, European and international law. All intellectual and industrial property rights in this website and all its contents remain the exclusive property of EC Excellent Ceramics for the whole of its legal life.
These rights include, for example and not exclusively, all intellectual and industrial property rights to texts, images, drawings, color combinations, audio and/or video files, software files, buttons, trademarks, logos, slogans and designs, computer programs and their elements (source codes, interfaces, applications, system developments...), as well as the structure, design, selection, arrangement and presentation of all information and/or content on this website.
The content of this website is also considered a computer program and the current German, European and international regulations on this subject apply.
In any case, the reproduction, duplication, public communication, distribution, modification, transformation, deletion, manipulation and any other form of exploitation, with or without profit, of all or part of this website or any part of its contents is expressly prohibited without the prior and express written authorization of EC Excellent Ceramics .
This prohibition extends to technical protection devices, digital fingerprints and all content-related information mechanisms. In particular, the use of information of any kind obtained through this website or its contents for purposes or by advertising, promotional and/or commercial means of any kind is also prohibited.
Notwithstanding the provisions of the preceding paragraphs, certain contents of this website belong to their respective authors and are used on this website under the corresponding license or authorization.
It should be noted that by publishing content (e.g. “videos” or “comments”) in the sections of this website intended for this purpose, the user grants EC Excellent Ceramics a license to the intellectual and/or industrial property rights that exist in his/her case and that may apply to you in relation to such content. This license is non-exclusive and covers all rights and methods of use of such content (including, but not limited to, reproduction, distribution, public communication and transformation, by any means and in any form or support, whether tangible or intangible). expressly including the Internet), for anyone and throughout the legal term, without receiving any remuneration for it.
EC Excellent Ceramics is not responsible for possible infringements of intellectual and/or industrial property rights of third parties caused by the content provided by third parties. Likewise, EC Excellent Ceramics cannot be held liable for any damage, loss or harm to persons and/or property caused by the methods, theories, ideas, opinions, instructions or recommendations expressed in the aforementioned content.
Notwithstanding the foregoing, persons who believe that their intellectual or industrial property rights have been infringed by content on this website may report such content via the “Report” button activated on the website itself or by writing to EC Excellent Ceramics.
EC Excellent Ceramics GmbH
Viersener Str. 15
41751 Viersen

It is expressly stated that the mere communication established in the previous section does not in any case imply “actual knowledge” for EC Excellent Ceramics within the meaning of article 16 of Law 34/2002, unless it is accompanied by a resolution of the competent authority. Therefore, in the absence of such a resolution, EC Excellent Ceramics will only remove the notified content if it considers that the indications or reasons alleged by the complainant indicate that the notified content is manifestly unlawful.
Under no circumstances will it be understood that by accessing this website, the user obtains a license or authorization from EC Excellent Ceramics for the use, beyond purely personal use, of any content, information or service present on the website or any rights related thereto, in particular those of intellectual and industrial property.

Legal notice on links and linked sites
EC Excellent Ceramics may provide the user with technical link devices (such as links, banners or buttons, among others), directories and search tools (hereinafter “link mechanisms”) that allow the user to access websites other than EC Excellent Ceramics and/or websites managed by EC Excellent Ceramics third parties (hereinafter “linked sites”).
The installation of these link mechanisms on this website is solely intended to facilitate the user's search for and access to the information available on the Internet, it being understood that they do not constitute any relationship between EC Excellent Ceramics and the information accessible through them, nor between EC Excellent Ceramics and the individuals or companies that own the Linked Sites.
EC Excellent Ceramics declines any responsibility for any damage and/or loss that the user may suffer as a result of the link mechanisms and/or the linked sites, in particular with regard to:
Its operation, availability, accessibility or continuity;
2. The maintenance of the services, content, information, data, files, products and any type of material that they may contain;
3. The provision or transmission of the services, content, information, data, files, products and any type of material they may contain;
4. The quality, legality, reliability and usefulness of the services, content, information, data, files, products and any type of material they may contain.
5. viruses or other harmful elements that these link mechanisms or linked pages may transmit and that may cause alterations in the user's computer systems (software and hardware) or in the electronic documents and files stored therein.
EC Excellent Ceramics does not itself or through third parties offer or market the products and services available through the links or linked sites. EC Excellent Ceramics points out that it does not previously control, approve, monitor or endorse the products, services, contents, information, data, files, products and any type of material present in the link mechanisms and/or linked sites. Therefore, EC Excellent Ceramics recommends the user to exercise extreme caution when evaluating and using the services, information, data, files, products and any type of material present in such link mechanisms and/or linked sites.
In turn, the user and, in general, those persons who wish to establish link mechanisms on their own websites (hereinafter “external website”) to link to this website as a linked website, must comply with the following conditions
It is forbidden to establish a link to this website that does not lead to the home page or first page.
2. the link only allows access to this website, but must not reproduce it in any way; 3. it is forbidden to create a browser or border environment on this website;
4. It is forbidden to make false, inaccurate or incorrect statements or indications about this website and/or its contents, in particular it is forbidden to state or imply that EC Excellent Ceramics has authorized the linking or that EC Excellent Ceramics has supervised or assumed responsibility in any way for the contents or services offered or made available on the third party website on which the link is established;
5. Except for the signs that are part of the same link, the third party website on which the link to this website is established is prohibited from containing trademarks, trade names, company logos, names, logos, slogans and other distinctive signs. Affiliation with EC Excellent Ceramics ;
6. It is forbidden for the third party website to which the link is made to contain illegal information or content that is contrary to morality, public order and generally accepted good customs or that may infringe the rights of third parties.
In particular, the use of trademarks, names, trade names, labels, slogans, designations and other distinctive signs of EC Excellent Ceramics in the keywords or metanames of third party websites is prohibited without the prior express authorization of EC Excellent Ceramics specifically for this purpose.
The establishment of a link on a foreign website with this website does not imply in any case the existence of relations between EC Excellent Ceramics and the owner of that foreign website or the acceptance and/or approval of its contents or services by EC Excellent Ceramics , unless otherwise expressly stated by EC Excellent Ceramics .

Limitation of liability
EC Excellent Ceramics declines any type of responsibility that may arise from incorrect use by Internet users, as well as from viruses or connection, availability or continuity problems of our website.
With regard to linking mechanisms to other websites, it declines all responsibility for those that link to our website and, in the case of those that appear on our site, the link is for information purposes.
Although EC Excellent Ceramics makes reasonable efforts to provide accurate and up-to-date information on this website, the company does not guarantee the content, which is presented “as is”.
EC Excellent Ceramics accepts no responsibility for any contingencies relating to the use of this website or its content. In particular, EC Excellent Ceramics assumes no responsibility for the accuracy, completeness, sufficiency, timeliness, timeliness or completeness of the information contained on this website.
EC Excellent Ceramics reserves the right to interrupt or suspend the functionality of this website in whole or in part. EC Excellent Ceramics is not responsible for any interruption or suspension of this website.
Out-of-court dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
The seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Applicable law and place of jurisdiction
These General Terms and Conditions are subject to German law. The parties submit to the courts of the user's place of residence for the resolution of disputes and waiving any other jurisdiction at their discretion.
Access to this website implies that the user accepts this legal notice and undertakes to respect it.
The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.